Return Policy

21HM Boutique / Return Policy

21 HM Boutique will gladly offer a return policy within 7 days of receiving your product. Please note, sometimes the product you have will be out of stock and we will be unable to do an exchange. In that case, the customer will receive store credit.

*Other: You may only return or exchange on jewelry and clutches if the item was purchased at full price. If a promotion or discount code was used, we are not able to offer a return or exchange.*

make a return: Please contact us within the 7 day period. We will then provide you with our return address.

Paying for your shipping:
You are responsible for all return or exchange shipping costs and we recommend that you send your return with a tracking number because 21 HM Boutique will not be responsible for lost returns.

Receiving a Refund:
A full refund will be issued to your original payment method after we have received your product.

Please note we ae not responsible for any fees witheld by PayPal.